Orders and payments

Orders and payments

PROCEDURE, PAYMENT METHODS, DEADLINES AND SHIPPING COSTS

PROCEDURE

1 Within a maximum period of twenty-four (24) hours, SENLIMA STORE SL will send an email to the User, confirming the purchase. Said email will assign a purchase reference code, and will detail the characteristics of the Product, its price, shipping costs and the data of the different options to make payment for the Products to SENLIMA STORE SL.

PAYMENT FORMS AND DELIVERY TIMES

2 The User who purchases a product through the Store must make payment using the payment systems specifically detailed in the Store: credit card or PayPal. You also have the possibility of paying cash on delivery or in 3 installments using the KLarna application.

3 If cash on delivery is selected, the amount must be paid at the time of receiving the package, either at home or in the physical store. If the delivery method is selected as pickup in store and as a cash on delivery payment method, SENLIMA STORE SL will keep the order for 10 days. If after this time the User has not collected the package, it will be considered cancelled.

4 SENLIMA STORE SL will archive the electronic documents in which the contract is formalized, sending a copy to the User once the purchase is made. The contract will be carried out in the Spanish language.

5 The order confirmation sent by SENLIMA STORE SL is not valid as an invoice, only as proof of purchase. If the user wants an invoice, they must send an email to contact@senlimastore.com.